On the 6th, Jeonju City announced its plans to strengthen on-site inspections throughout the year to enhance the transparency and credibility of disability support services and prevent illegitimate benefits.

This initiative aims to protect the rights of users and service providers of disability support services, and to improve the quality and satisfaction of the services. It will target 18 service providers, 1989 users, and 2026 support staff in the Jeonju area.

The city plans to conduct joint surprise inspections involving service providers to focus intensively on vulnerable areas such as frequent retroactive payments to users.

These joint inspections will be carried out regularly every month, with the city conducting thorough checks on service provision through on-site verification.

Furthermore, the city will also conduct satisfaction surveys targeting users of disability support services using a senior survey team linked to elderly employment programs.

The survey will involve surveyors visiting users' homes to directly inquire about their opinions and any discomfort during the service process, as well as checking the operational status of the services.

Additionally, each service provider will conduct year-round on-site monitoring and simultaneously minimize service blind spots by conducting checks on public holidays, nights, and family support service users.

Through these measures, the city aims to further strengthen the management and inspection of service provision as a whole.

Kim Sun-ho, head of the Disability Welfare Division of Jeonju City, stated, "This monitoring will be an on-site inspection focused on user protection and service quality management," adding, "Jeonju City will continue to make efforts to ensure the stable operation of disability support services through on-site verification and inspection."